firefox keeps not responding and then responding

If you need additional assistance, contact SAS Technical Support.

To verify that the fix is installed, run the following rpm command: Verify That the Update Has Been Installed You can download the updated version of SAS Studio Single-User from our Downloads page.įor SAS ® Studio 4.3 (SAS ® Viya ®) in Linux operating environments only:Ĭlick the Hot Fix tab in this note for a link to instructions about accessing and applying the software update. For SAS ® Studio 3.6, see Specifying the Web Browser to Use for SAS Studio in the SAS ® Studio 3.6: Administrator's Guide.For SAS ® Studio 3.7, see Specifying the Web Browser to Use for SAS Studio in the SAS ® Studio 3.7: Administrator's Guide.To change the default browser when you use SAS Studio Single-User, please see the following: You can determine whether you are running SAS Studio Single-User from the edition displayed in the About SAS Studio page, or by the fact that you launch SAS Studio from a shortcut on the Windows Start menu. Note: If you are running SAS Studio 3.4 or SAS Studio 3.5, the hot fix included in the Hot Fix tab above includes the fix contained in SAS Note 57898. The hot fixes in the selected directory are not applicable for the installed products. If the following error message is generated when you apply the SAS Studio 3.6 hot fix for this issue, please check your installed release version as indicated above: Use the hot fix that matches the specific 3.

x number in one of the following directory paths: However, it did not change your installed release version. You need to apply the hot fix that corresponds to your installed release version. Note: If your About SAS Studio window shows the release as 3.6, you might have previously applied the hot fix referenced in SAS Note 57898, 'Apply SAS ® Studio 3.6 functionality to SAS ® Studio 3.4 or 3.5.' That hot fix provided you with the functionality of SAS ® Studio 3.6, and it changed the About SAS Studio release displayed. To circumvent the problem, use a different web browser.įor SAS ® Studio Enterprise (Mid-Tier) or Basic edition:Ĭlick the Hot Fix tab in this note to access the hot fix for this issue. The problem in Chrome occurs with SAS Studio 3.

x releases (SAS Studio Enterprise or Basic edition). The problem in Firefox occurs with SAS ® Studio 3. After you enter your user name and password, the application stops responding and shows a continuous, spinning indicator on the Initializing display. SAS Studio is unable to load when you use either Firefox release 73.0 and above or Google Chrome release 67 and above.

Firefox keeps not responding and then responding